Senior Content Designer

We’re looking for an autonomous, proactive Senior Content Designer to work with the Balance product team.

In this role, you’ll help tackle complex end-to-end product problems and perform a wide array of UX writing tasks for our award-winning meditation and sleep app.

The ideal candidate has a strong bias for action, generalist mindset, and experience working collaboratively with an agile cross-functional product team. They’re also a versatile UX writer and problem-solver with a desire to both contribute to and spearhead new projects in a fast-paced environment.

This is a fully remote position anywhere in North America or South America; however, we have a preference for candidates based in or around Los Angeles, CA.

How You’ll Make an Impact Here:

• Write intuitive copy that creates a meaningful, cohesive experience and helps our customers easily navigate through Balance
• Collaborate with Product Managers, Designers, Engineers, and other Content team members to solve complex product problems
• Collaborate with Data Analytics, Customer Support, and Marketing team members to develop a deep understanding of our products and how our customers interact with them
• Write and review UX product copy in Figma wireframes
• Analyze existing product content, focusing on opportunities for improvement
• Create multiple versions of product copy for A/B test experiments, with the goal of optimizing every step of the UX
• Maintain a generalist mindset, proactively flexing into game, meditation, and other types of content work as needed

Qualifications:

• 6+ years of UX writing experience, with at least some experience working on mobile apps
• Solid understanding of UX writing principles, processes, and best practices
• Superior project management skills within a high-velocity environment
• Ability to distill complex ideas down into approachable language
• Customer obsession and extreme passion for user-focused product experiences
• Excitement about testing and iterating on your work, leaning on data and user research to inform your decisions

Bonus:

• Experience working in a remote environment
• Experience working in the education, meditation, and/or health and wellness fields
• Experience working at a lean startup
• Experience with growth and monetization content

Benefits:

• Competitive salary and equity
• Medical, dental, and vision insurance for you and your family
• Distributed team flexibility, with a home-office stipend and co-working reimbursement
• Annual learning, wellness, and travel stipends
• Generous PTO, flexible sick leave, and paid parental leave
• Annual company meetup in a fun location

How We Hire:

We seek to build high-impact, talent-dense teams. To help us assess your skills, you can expect approximately three conversational-style interview rounds, plus a portfolio review and skills challenge.

Our Commitment to Diversity, Equity, & Inclusion:

We believe that there is no single candidate profile that guarantees success in this role. Experience comes in different forms; many skills are transferable, and passion goes a long way. If your background is similar to the job description and you think you can excel in this role, please apply and tell us about yourself and the impact you could make at Elevate Labs.

We also know that diversity of identity, experience, and thought leads to more creativity, better problem-solving, and wiser decisions, which is why we’re dedicated to adding new perspectives to our team. We are an equal opportunity employer; committed to diversity and building an equitable and inclusive environment for people of all backgrounds and experiences, and we’re taking steps to meet that commitment. We highly encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQIA+ folks, veterans, and people with disabilities.