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Technical Writer Intern (Winter 2025)

Splunk

Overview

Location

USA

Salary Range

-

Company

Splunk

Posted Date

October 26, 2024

Job Description

Splunk is here to build a safer and more resilient digital world. The world’s leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it’s our people that make Splunk stand out as an amazing career destination and why we’ve won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your “million data points”. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.

Role Summary

Do you have a passion for creating helpful information about enterprise software? Do you want to work with an Information Experience team that contributes to product documentation and also the entire user experience? Spend your winter with us at Splunk!
Splunk is looking for a highly motivated and technically curious college student to join our team. Past interns have worked on projects such as writing software documentation for real customers, designing new types of information, and contributing to UI design and text. Our goal is to support your growth and development and empower you to complete meaningful work.
Every intern also has the opportunity to experience Splunk’s dynamic software engineering environment. Working to support internal and external customer information needs, you will collaborate with cross-functional teams, receive mentorship, and gain insight into our product development process.
Please include a cover letter that helps us understand what makes you excited about Information Experience and what you’re motivated to accomplish!

What you’ll get to do

As a Technical Writer Intern you will:
  • Partner closely with writers, software developers, UX designers, and product managers to update existing technical content and create new materials based on customer requests and internal requirements.
  • Work in an Agile software development environment that uses industry-standard tools to manage and coordinate work.
  • Gain hands-on experience creating and publishing informational content for docs.splunk.com, dev.splunk.com, or other Splunk sites.
  • Use your curiosity and fresh perspective as a new Splunk software user to offer suggestions for improving Splunk documentation
  • Work with expert writers, editors, and doc team managers to learn what information design and technical writing looks like in the real world: part software development, part user experience design, part investigative journalism.

Must-have Qualifications

  • Actively pursuing a Bachelor’s or Master’s in Technical Writing, Communications, Journalism, Computer Science or a related technical field, and a strong record of academic achievement.
  • At least one semester/quarter remaining to complete after the internship
  • Available to work 40 hours a week for 15 weeks from January 6 – April 18, 2025

Nice-to-have Qualifications

We’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that: Nice. To. Have. So, don’t worry if you can’t check off every box. We’re not hiring a list of bullet points–we’re interested in the whole you.
  • A creative approach to problem solving and content creation. Tell us what we can do better for our customers and help us deliver on it!
  • An investigative mindset that likes to explore independently and also interact with peers and experts in order to learn new things.
Splunk is an Equal Opportunity Employer
At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

Base Pay is based on a candidate completing 3 years of university or the academic equivalent

Base Pay

SF Bay Area, Seattle Metro and New York City Metro Area
Base Pay: $36 per hour

California (excludes SF Bay Area), Washington (excludes Seattle Metro), Washington DC Metro, and Massachusetts
Base Pay: $32 per hour

All other cities and states excluding California, Washington, Massachusetts, New York City Metro Area and Washington DC Metro Area.
Base Pay: $30 per hour

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the base pay is a guideline and for candidates who receive an offer, the base pay will vary based on factors such as work location as set out above, as well as the knowledge, skills, year in school and experience of the candidate. In addition to base pay, this role may be eligible for benefits

Skills & Requirements

Copywriting & Content internship

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